Refund Policy

Return & Refund Policy

At AT Smartspace, we want you to be satisfied with your purchase.

Returns
You may request a return within 7 days of delivery. Items must be unused, in their original condition, and in original packaging.

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Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos. We will assist you with a replacement or refund.

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Refunds
Refunds are processed once the returned item has been received and inspected. Approved refunds will be issued via the original payment method.

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Non-Returnable Items
Certain items may not be eligible for return, including:

• Used or damaged items not reported within the required timeframe

• Custom or special-order products

Return Shipping
Return shipping costs may be the responsibility of the customer unless the item is defective or incorrect.

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Delivery Costs
Original delivery fees are non-refundable unless the return is due to an error on our side.

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How to Request a Return
To start a return, please contact us via email or WhatsApp with your order details.

AT Smartspace reserves the right to refuse returns that do not meet the above conditions.